Start with the complete route

Request Critter Car transportation.

Use the Cats in the City transportation request form for local pet taxi, PDX airport, veterinary appointment, medical chaperone, delivery, and regional route requests.

Before opening the form

Gather both addresses, requested timing, animal and carrier details, receiving contact, and the exact support needed.

Deposit: the booking process requires a $99 non-refundable deposit. A submitted request is not valid until payment is completed and the trip is confirmed.

Official request pathway

Complete the live Critter Car / Cats in the City transportation form.

The form collects route, pet, service, schedule, contact, pricing, and deposit information. It is hosted within the Cats in the City system because Critter Car transportation is part of that connected care operation.

Trip checklist

Information that helps us review the request accurately.

Route and timing

  • Exact pickup address
  • Exact destination address
  • Date and required arrival time
  • One-way, return, waiting, or multi-stop
  • Parking, gate, unit, and access instructions

Animal and equipment

  • Species, age, weight, and number of pets
  • Carrier or crate size
  • Mobility and handling needs
  • Medical or medication concerns
  • Escape, bite, panic, or containment history

Handoff and support

  • Pickup and receiving contacts
  • Clinic, airline, cargo, or care-provider contact
  • Crating or leash assistance
  • Medical chaperone or waiting needs
  • Records, medications, keys, or supplies traveling

Contact options

Use the line that matches the question.

Critter Car transportation

503-567-8111
For route-specific questions, current-day coordination, pickup or arrival communication, and Critter Car transportation.

Cats in the City care

503-214-2003
For boarding, grooming, sitting, relocation, or other Cats in the City care that may connect to transportation.

Email

admin@catsinthecity.com
For non-urgent written coordination. Time-sensitive or same-day issues should also be communicated by phone.

What happens next

Request, review, confirmation, preparation, transport.

1. Request

Submit complete information through the live form and complete the required deposit step.

2. Review

Critter Car evaluates route, timing, mileage, support, carrier, animal, receiving access, and driver availability.

3. Confirmation

A request becomes a reservation only when Critter Car accepts and confirms the service details.

4. Preparation

Prepare the secured animal, records, medications, contacts, payment arrangements, and handoff instructions.

5. Transport

The driver follows the confirmed plan. Waiting, parking, delays, or a changed scope may affect the final total.

6. Handoff

The pet, equipment, documents, and supplies are transferred to the confirmed person or care team.

Potential emergency? Critter Car is not an animal ambulance or veterinary provider. Contact an emergency veterinary hospital first for a potentially life-threatening condition and follow its instructions. Transportation is provided only when a safe route and receiving facility can be confirmed.