Home to PDX
Pickup from a Portland-area home, hotel, boarding facility, veterinary office, or care provider with timed arrival at the airline-designated handoff.
Home-to-airport and airport-to-home pet taxi service with terminal or airline cargo-office coordination, parking, waiting time, carrier handling, and communication with the traveler or receiving contact.
At PDX, an animal may be handed off in the terminal or at an airline cargo office. The airline—not Critter Car or the airport—determines the correct location, documentation, carrier rules, acceptance window, and whether the animal may travel.
Airport service
Pickup from a Portland-area home, hotel, boarding facility, veterinary office, or care provider with timed arrival at the airline-designated handoff.
Collection from the airline-designated terminal location or cargo office, followed by direct transportation to the confirmed destination.
Flight, cargo, baggage, traveler, paperwork, and parking delays are handled as billable waiting time when the driver must remain.
Coordinate airport transport with Cats in the City boarding before departure or after arrival.
Connect PDX with a veterinary exam, health-certificate appointment, medication pickup, or post-flight assessment when separately arranged.
Use Critter Car for the Portland ground leg of a domestic or international relocation plan coordinated by the guardian or travel professional.
Current airport pricing
PDX operational information
PDX states that animals not traveling with their owner or being shipped by air are not allowed inside the terminal. Drivers follow airport and airline access rules for the specific handoff.
PDX directs people collecting an animal to call the airline in advance to learn whether pickup occurs in the terminal or at the airline’s cargo office.
Airlines set their own fees, documentation, carrier dimensions, health requirements, booking limits, weather restrictions, and acceptance procedures.
Relief areas and comfort planning
PDX identifies a pet relief area outside baggage claim at the south end of the terminal on the lower level. This is the area most relevant to a ground-transport handoff.
PDX lists areas just past security for the B and C concourses near Stumptown Coffee and on Concourse D across from gate D5. Access requires the traveler to be beyond security.
Keep the animal secured throughout the ground leg and airport transition. Do not open a carrier in an unsecured parking, curb, terminal, or cargo-office environment.
Domestic and international planning
For interstate travel, the destination state or territory sets its animal-health requirements. For international travel, the destination country sets entry requirements, and many trips require a health certificate issued by a USDA-accredited veterinarian and sometimes endorsed by USDA. Requirements and timing vary, and preparation may take weeks or months.
Reserve the animal’s space directly and confirm every airline requirement in writing when possible.
Use a USDA-accredited veterinarian when international documents or endorsement may be required.
Once the travel process is established, provide the confirmed flight, handoff location, required timing, contacts, and document-transfer instructions.
Send the flight details, airline, required handoff location, animal and carrier size, pickup address, receiving contact, and timing instructions.